We have received several reports from our users telling us that they cannot pair their ArborSonic3D with a Windows 11 PC.
The reason behind this is that Windows 11 has introduced a new Bluetooth setting that, on its default setting, prevents the pairing of classic Bluetooth devices.
To resolve this issue, please upgrade to ArborSonic3D 5.3.161: download the update from our Downloads section.
If, for some reason, you cannot perform the upgrade, follow these steps to resolve the issue manually:
- Select Start, then type settings.
- Select Settings > Bluetooth & devices
- Scroll down and make sure that Bluetooth Devices Discovery is set to Advanced
- After this ArborSonic3D should show up during pairing